The PetaStore service network is designed to provide you with seamless and responsive high-quality support and service.
In addition, we offer Advanced and Premium packages that include the following services:
|Advanced Service*||Premium Service*|
|Phone support||9hrs/5 days||24hrs/7days|
|Response times for onsite service||8h||8h|
|Phone support (technical)||Yes||Yes|
|Call back within||1h||1h|
|Warranty period extension||Yes||Yes|
*Individual service levels can be arranged on demand
For more information on the Service Packages, please Contact us.